Verification of Competency (VOC)

Verification of Competency (VOC) cards will be issued to completed students as an easy to carry card that can be presented to employers and site personnel to verify the units and qualifications completed with ADI.

  • Free VOC card *
  • Free access to verify cards

ADI will issue new VOC cards at no extra charge for current students as part of their programs. ADI graduates and anyone they authorise, such as their employers, will access the VOC portal to verify their units and qualifications – no access or registration fees, fast and simple to use.

Why provide a VOC card and portal?

ADI has developed this new card and secure verification portal as a practical way to address some of the issues raised by the Australian Skills Quality Authority, the national regulator of RTOs, in the attached letter. ADI continuously improves our services and had changed our qualification templates some time ago.

Now ADI is helping our graduates and companies to easily, securely and reliably verify competencies attained with ADI.

When working in high-risk remote work sites and needing authorisation to enter multiple sites, carrying documents means risking losing the originals or that scanned copies may not be accepted.

The wallet-sized ADI VOC cards provide the information needed for a fast check on the VOC portal at any time – just go to the link on the ADI home page at

Graduates can also order a VOC card for training previously completed with ADI or to replace a lost card - apply online for $30 plus GST.

Any questions?

Check the Frequently Asked Questions for VOC Cards then call ADI on 07 4032 2175 if you need more details.

We hope your VOC Card helps our students and employers by providing an easy, fast and secure way to verify competencies and qualifications attained with ADI.

As another improvement in servicing our students and industry employers, we hope the ADI VOC Card and Portal provide an easy, fast and secure way to verify competencies and qualifications attained with ADI.

* VOC Cards will be issued after successful completion of program from 01/06/2015 and will be produced and posted to student with costs covered by the course fee.


A message from ASQA's Chief Commissioner about qualification documentation

Dear provider,

You may be aware of recent media reports alleging that a Chinese business - Overseas Students Assistant HD
was charging students for forged degrees and diplomas from Australian education institutions. These reports alleged that universities and TAFE institutes had been targeted.

These are very serious allegations which have the ability to undermine the Australian vocational education and training (VET) sector.

In the time since the media reports were published, the Australian Skills Quality Authority (ASQA) has been in communication with the Australian Government Department of Education and Training and the Tertiary Education Quality Standards Agency (TEQSA) regarding this issue.

The purpose of this letter is to remind you of your RTO's responsibility under the
Standards for Registered Training Organisations (RTOs) 2015 to authenticate and verify a graduate's qualification documentation.

Advice on meeting the specific Standard - Standard 3, clauses 3.1-3.4 - is available in the
Users Guide to the Standards for RTOs 2015, which is available for download on the ASQA website.

As stated in the guide, your RTO must have mechanisms in place to reduce fraudulent reproduction of its certification. ASQA advises that at a minimum, your RTO should include the RTO's seal, corporate identifier or unique watermark on its certification.

You can also take steps to reduce the chance of fraudulent qualifications by:

  • not allowing third parties to create qualifications or statements of attainment on behalf of your RTO
  • using documents that:
    • use a template with 'copy protected' text that makes otherwise hidden text visible when the document is copied or scanned
    • are printed on corporate paper (e.g. letterhead with a multi-coloured background) that makes it clear when a document is not the original
    • include an embossed seal or logo in the paper
    • use a template that includes text or graphic design components that are 'micro-printed' and cannot be reproduced using generally available equipment
    • have all important details (e.g. graduate's name, qualification name, date) printed over a multi-coloured 'watermark' background, such as your RTO logo, so they are more difficult to change
    • include a bar code, QR code or serial number that links to verification information on your RTO's website
    • include information about what security measures your certification includes on your RTO's website (and reference this on the documents)
  • if digital documents are issued (e.g. PDF documents), include a digital signature that will show a visible warning if the document is altered. Note that a scan of someone's signature is not a digital signature.

If you have any concerns that your qualifications have been forged, you should report this to the police for investigation and advise ASQA of the matter.

By being diligent and having proper mechanisms in place, all training providers can limit the harm that fraudsters can inflict on students and the wider VET sector.

Yours sincerely

Christopher Robinson
Chief Commissioner and Chief Executive Officer
Australian Skills Quality Authority